Terms of service

Article 1 - Parties

1.1. Seller

Name: Dupont Classics / OWRAM TEKSTİL SANAYİ VE TİCARET LİMİTED ŞİRKETİ
Address: GÖZTEPE MAH. 2303. SK. NO: 14 A BAĞCILAR/ İSTANBUL

Phone : +90 542 245 88 02

E-mail: dupontclassics1@gmail.com

1.2. Buyer

Name – Surname:
Turkish ID No:
Address:
Phone:
E-mail:

Article 2 - Subject

The subject of this contract is to determine the rights and obligations of the parties in accordance with the provisions of Law No. 4077 on the Protection of Consumers and the Regulation on Distance Contracts regarding the sale and delivery of the product, whose qualities and sales price are specified below, which the BUYER ordered electronically from the SELLER's website dupontclassics.com.tr.

The BUYER accepts and declares that they have been informed by the SELLER in a clear, understandable, and internet-appropriate manner regarding the SELLER's name, title, open address, telephone and other access information, the basic qualities of the goods subject to sale, the sales price including taxes, payment method, delivery conditions and costs, etc., all preliminary information regarding the goods subject to sale, the exercise of the "right of withdrawal" and how to use this right, the official authorities to which complaints and objections can be submitted, etc., that they have confirmed this preliminary information electronically, and subsequently ordered the goods, in accordance with the provisions of this contract.

The preliminary information on the dupontclassics.com.tr website and the invoice issued based on the order placed by the buyer are integral parts of this contract.

Article 3 - Product Subject to Contract / Payment / Delivery Information

The type and kind, quantity, brand/model, sales price, payment method, recipient, delivery address, invoice information, and shipping fee of the product/products purchased electronically are as specified below.

The person to whom the invoice is issued and the person making the contract must be the same. The information below must be accurate and complete. The BUYER agrees to fully compensate for any damages arising from inaccurate or incomplete information and also accepts all responsibility that may arise from such a situation.

The SELLER reserves the right to suspend the order if the information provided by the BUYER does not match reality, when deemed necessary. If the SELLER detects a problem with the order and cannot reach the BUYER through the telephone, e-mail, and postal addresses provided by the BUYER, the execution of the order will be frozen for 15 (fifteen) days. The BUYER is expected to contact the SELLER regarding the matter during this period. If no response is received from the BUYER within this period, the SELLER will cancel the order to prevent harm to both parties.

Product/Products Purchased:
Name, code: …………………; … pieces

Total Sales Price: …………………-TL
Payment Method: Credit Card / Bank Transfer (EFT)

Recipient:
Phone Number:
Delivery Address:
Person / Institution to be Invoiced:
Invoice Address:

Shipping Fee: …………………-TL
Who Bears the Shipping Fee? BUYER ( ) SELLER ( )

Delivery Information: Delivery address will be the address specified above.

Article 4 - General Provisions

4.1. This contract becomes effective between the parties when the BUYER places an order on the SELLER's website. The BUYER completes the payment process after selecting the product or products they wish to purchase. Upon completion of the payment process, they receive confirmation that the order process has been completed.

4.2. The SELLER reserves the right to change product prices during campaign and/or promotion periods.

4.3. The product/products subject to the contract shall be delivered to the delivery address specified by the BUYER, provided that the legal period of 30 days is not exceeded. This period may be extended during busy periods or in special circumstances.

4.4. The product/products subject to the contract shall be delivered with the sales price and delivery conditions in accordance with the preliminary information content on the internet address specified in this contract, along with warranty certificates, and with the payment method preferred by the BUYER.

4.5. If the product/products subject to the contract are out of stock and/or there is a price error, and if the delivery of the product/products subject to the contract is not possible after the establishment of this contract, the SELLER is obliged to inform the BUYER in writing or by a permanent data storage device within 3 (three) days from the date it learns of this situation. The SELLER is obliged to refund the amount paid by the BUYER in cash and in full within 14 (fourteen) days.

4.6. The BUYER may submit their complaints via the telephone number or e-mail address specified by the SELLER.

Article 5 - Exercise of Right of Withdrawal

The BUYER has the right to withdraw from the contract within 14 (fourteen) days without undertaking any legal or criminal responsibility and without showing any reason. To exercise the right of withdrawal, the BUYER must notify the SELLER by phone, e-mail, or other permanent data storage device.

Article 6 - Resolution of Disputes

Turkish law shall apply to disputes that may arise from this contract. The Istanbul (Central) Courts and Enforcement Offices are authorized to resolve disputes between the parties.