Refund policy

Return and Exchange Information Text

1. Return Process:

For product returns, the Seller must be contacted within 14 (fourteen) days. The product(s) to be returned must be unused and suitable for resale, in accordance with the provisions of Article 6 of this contract. Notifications for return procedures must be made to the Seller via muslihanomer02@gmail.com or WhatsApp (+90 542 245 88 02).

2. Defective Products:

For defective or damaged products, shipping costs are covered by the Seller.

3. Shipping:

Shipments sent outside of the contracted cargo companies will not be accepted.

4. Product Return:

Products must retain their originality and be suitable for resale.

5. Discretionary Returns:

For returns made due to personal preference, shipping fees are the responsibility of the buyer.

6. Aras Kargo Return Procedure:

For returns made with Aras Kargo, apply to the nearest Aras Kargo branch with the following customer number.

Customer No: x